For all Shuttle transfers
Please ensure that you check your inbound transfer departure time. This information will be available between 72-48 hours before your departure. Please check your pick-up time on OUR WEBSITE or ask AT THE HOTEL RECEPTION.

Your pick-up time is variable up to 15 -20 minutes due to the scheduled routes. Shuttle bus drivers are unable to go into the hotel reception to look for any clients, please wait outside reception or in the same drop off area when you first arrived.

If your transfer does not arrive then please contact our please contact our office Monday to – Friday – 00 34 971 770723 from 9:00 to 17:30 or the Emergency number – 00 34+ 600 482172 on evenings, weekends and bank holidays.

www.returntransfer.com
Introduce your reference number and press “check reservation”. Your departure pick up time will be displayed on screen.

For all private transfers
Please ensure that you check your inbound transfer departure time. This information will be available between 72-48 hours before your departure. Please check your pick-up time on OUR WEBSITE or ask AT THE HOTEL RECEPTION.

If your transfer does not arrive at the programmed time, then please contact our office Monday to – Friday – 00 34 971 770723 from 9:00 to 17:30 or the Emergency number – 00 34+ 600 482172 on evenings, weekends and bank holidays.

If you are staying in private accommodation then you will need to confirm your transfer pick up time so please check OUR WEBSITE or contact our office Monday to – Friday – 00 34 971 770723 from 9:00 to 17:30 or the Emergency number – 00 34+ 600 482172 on evenings, weekends and bank holidays.

www.returntransfer.com
Introduce your reference number and press “check reservation”. Your departure pick up time will be displayed on screen.

Lost property
Please note that all passengers are kindly reminded to make sure that they take all their personal belongings with them when they disembark from the transfer vehicles. Should you leave or lose anything during your outbound or inbound transfer then please contact our office Monday to – Friday – 00 34 971 770723 from 9:00 to 17:30 or the Emergency number – 00 34+ 600 482172 on evenings, weekends and bank holidays.

CHANGES TO YOUR ARRIVAL/DEPARTURE TRANSFERS
Please contact your Travel Agency for any changes to your transfers, no transfers will be modified, cancelled or re-booked unless your travel agency have been notified by phone or e-mail. Do not contact the local emergency number or the local offices in resort to do this.